If you know how it works, you can have stricter rules in the product." "The thing that I like most about it is the easy integration with the CMDB. They're investing quite a lot, and you can do many creative things with the product. They have a new release every six months. "We have found the service easy to use, although, we have ended up customising a lot of parameters." "It is a very promising product. Especially for a small or medium business, it is a tremendous product." "We've found the most value right now in the inventory of the equipment." Obviously, it still requires credentials, but being agentless makes it much easier to deploy, especially for a small business. It makes it easier for someone who is a consumer, but not necessarily a power user, to quickly create and run reports, get updates, and know what tasks need to be performed." "Provides good reports from every asset." "A great value is the fact that it supports multiple platforms, and it is agentless. The reporting scripts that are continually posted are a real benefit. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all." "It is very flexible and very powerful. The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those.
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